Telegram · Email · Live chat, together
One workspace for your entire team.
Araraa puts Telegram, email, and website live chat in one shared inbox, so support, sales, and projects move together.
- SA Sara Ahmed now The export finished, thank you!
- DK David Kim 2m Can we move the demo to Friday? 1
- LF Lena Fischer 9m Invoice still shows the old plan.
- OH Omar Haddad 24m Sending the signed contract now.
Every customer conversation, in one place.
Stop forwarding screenshots between personal accounts. Araraa gives the whole team the same view of every conversation.
One shared inbox for every channel
Telegram accounts, mailboxes, and your website chat land in a single queue, with per-account access control, assignment, and internal notes your customers never see.
Real accounts, not bots
Built on real Telegram sessions, so existing chat history, groups, channels, media, and reactions all just work.
Tickets from any message
Raise a ticket straight from a chat. The customer gets a number they can check anytime, and your team gets a Kanban board.
Agents never touch Telegram
Your team signs into Araraa, not into the accounts. Every reply is attributed to the agent who sent it.
Multi-tenant by design
Organizations are fully isolated from each other, each with its own accounts, team, roles, and plan.
Team chat built in. No extra tab.
Channels and direct messages for your own people, right next to the customer inbox and fully separate from it. Talk about the work where the work actually is.
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Channels and DMs for teams, projects, and one-to-one threads.
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Private by design. Customers never see internal conversations.
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One login for everything. Stop paying for a separate chat tool your team leaves open all day.
Channels
- # general
- # support-shift 2
- # launch-week
Direct messages
- Lena
- Omar
Lena
Ticket #1042 is resolved, invoice regenerated.
Omar
Nice. I will take the reply-pending ones from tonight.
Sara
Heads up: demo with David moved to Friday 3pm.
Live in an afternoon, not a quarter.
No migrations, no new numbers, no asking customers to move. Araraa wraps the Telegram accounts you already have.
Connected accounts
- @araraa_support Synced
- @araraa_sales Synced
- @araraa_partners Syncing history
Connect your channels
Link Telegram accounts, plug in a mailbox, or drop the chat widget on your site. History starts syncing straight away.
Invite your team into one inbox
Everyone sees the same conversations with full history. Claim a chat and teammates instantly know it is handled.
Turn messages into finished work
Raise a ticket from any message, assign an owner, and track it to done. The conversation stays attached the whole way.
And the rest of the toolkit.
The inbox is only the start. Plans unlock more of the toolkit as your team grows.
Core
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Shared inbox
Every conversation from every channel in one queue — never gated by a plan.
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Team chat
Channels and DMs for your own people, separate from customer conversations.
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Leads pipeline
Promote any conversation onto a funnel without leaving the chat.
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Reply-pending reminders
A nudge — and a phone push — when a conversation has waited too long.
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Workspace management
Invitations, per-account access and team settings in one place.
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File storage
Included with your plan, expandable when you need more.
Working
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Tickets
Raise one from any message; the customer gets a number they can check themselves.
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Quick replies
Saved answers your team inserts with a /shortcut.
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Scheduled messages
Write it now, let it arrive at a sensible hour.
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Auto-translate
Incoming messages translated as they arrive.
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AI auto-reply
Answers drawn from your own chat history when nobody is available.
Customers
Insight
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Reports
Median first-response time, workload per agent, busiest hours, coverage gaps.
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Audit log
A record of every change your team made — and every look from ours.
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AI assistant
Drafting and rewriting replies, inside the composer.
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AI unread summaries
What happened while you were away, in a paragraph.
Pricing that grows with your inbox.
Every plan includes the shared inbox. Pay yearly and get two months free.
Start with a free 7-day trial
Every new workspace gets the full toolkit free for 7 days. Pick a plan whenever you are ready, from $29 a month.
Starter
- Live shared inbox
- Tickets
- Quick replies
- Response-time reports
Growth
- Everything in Starter
- Scheduled messages
- Auto-translate
- Services with renewal reminders
- Reports
- Custom email delivery
Business
- Everything in Growth
- Client billing
- AI assistant and auto-reply
- Custom roles and chat visibility
- Audit log
- Priority support
Prices shown are launch pricing and may change before general availability.
Three channels live today. More next.
Telegram, email, and your website's live chat already share one inbox. WhatsApp, Instagram, and Messenger are on the way.
Projects. Support. Chat. Together.
Create your workspace, connect your first channel, and pick the plan that fits. Live in an afternoon.
Start free trialQuestions first? Write to us.