Everything you need to get your team running on Araraa, and a fast path to a human when you need one.
Getting started
- Create your workspace at dash.araraa.com. Every new workspace starts with a free 7-day trial of the full toolkit.
- Connect a channel: link a Telegram account, plug in a mailbox over IMAP/SMTP, or drop the live-chat widget on your website. History starts syncing right away.
- Invite your team from the workspace settings. Agents sign in with their own email and never touch the Telegram accounts themselves.
Common questions
The FAQ covers the questions teams ask most: channels, history sync, agent sign-in, multi-tenant workspaces, tickets, and billing.
Talk to a person
Use the chat bubble on this site, the contact form, or the help menu inside the app. A real person answers, usually within minutes during business hours.
Security and privacy
The Security page explains exactly where the privacy boundary sits: tenant isolation, what operators can and cannot see, and the audited support-session exception.
Plans and billing
Plans, storage add-ons, and invoices are managed inside the app by your workspace owner. Billing questions welcome through the contact form.