Why we built Araraa on real Telegram accounts, not bots

Every Telegram tool we tried before building Araraa had the same first step: create a bot, and ask your customers to talk to it instead of you. That step is where history goes to die. Your groups, your media, your years of context — a bot sees none of it.

Araraa connects through real Telegram user sessions instead. Connect the account your customers already message, and history starts syncing immediately: direct chats, groups, channels, media, reactions. Nothing changes for the customer, and everything changes for the team.

Your agents never log into Telegram itself. They sign into Araraa with their own accounts, and every reply is attributed to the person who sent it. The account stays with the business; the work is visible per teammate.